We are LuckyDuckCompetitions LTD, referred to as “Lucky Duck Competitions” or “Lucky Duck Comps.” Our company is incorporated in England and Wales with the company number 16008034, and our registered office is located at 14 Connaught Terrace, Jarrow, NE32 5AL. As the “Promoter” of the prize draws (“Draws”) on our website https://www.luckyduckcompetitions.co.uk (the “Website”), we ensure that each Draw runs smoothly and fairly.
2.1. These terms and conditions (“Terms”) set out the rules for entering each Draw and how they are operated.
2.2. You should carefully read these Terms before entering any Draw to make sure you fully understand them.
2.3. We may update these Terms from time to time, so we encourage you to check this page before entering any Draw. Any updates will be published on our Website, and changes will apply from the date they are made public.
2.4. By entering a Draw, you confirm that you have read and understood these Terms and agree to be bound by them, as well as our Privacy Policy.
2.5. If you have any questions, concerns, or complaints regarding a Draw, you can reach us via email at support@luckyduckcompetitions.co.uk.
2.6. If you have any difficulty accessing or entering this promotion, please contact us at support@luckyduckcompetitions.co.uk. We can also provide these Terms in alternative formats, such as audio, large print, or braille, upon request.
3.1. Each Draw is open to anyone aged 18 or older who resides in England, Wales, or Scotland.
3.2. By entering a Draw, you confirm that:
3.3. The following individuals are ineligible to participate:
3.4. Entries will be void if:
3.5. We may request proof of age, residency, or eligibility. Failure to provide such evidence when requested may result in your entry being void or your prize forfeited.
3.6. Our decision regarding the eligibility of any entrant or entry is final, and we are under no obligation to provide reasons for any disqualification.
You can participate in a Draw in one of the following ways:
You can enter online by following the steps on our Website at https://www.luckyduckcompetitions.co.uk. The cost of entry will be clearly displayed on the Website.
You may also enter by post, but first, you will need to create an account on our Website (see clause 4.1). To enter by post, send a postcard with the following information:
Please send your postcard to: 14 Connaught Terrace, Jarrow, NE32 5AL.
Only one entry per postcard will be accepted, and the postcard must be received by the closing date of the Draw. Late postal entries will not be entered into the Draw.
4.1. To participate in any Draw, you will need to create an account on our Website. Follow the on-screen instructions to provide your name and contact information, including a valid email and postal address. These details must be accurate and up-to-date so that we can contact you if needed. We are not responsible for any issues arising from incorrect information.
4.2. You will create a username and password for your account, which are your responsibility to keep secure. If you suspect someone else is using your account, please contact us immediately.
4.3. Once you have paid for your entry, you can confirm your entry and see your Draw numbers under the “History” section of your account.
4.4. If you enter via post, we will randomly allocate an available Draw number to you.
4.5. An entry will only be considered valid once we confirm it via email and in your account under the “My Account” section. You will also need to confirm your date of birth to verify you are over 18 years old and that you agree to these Terms and our Privacy Policy.
4.6. We reserve the right to disqualify your entry if we believe you have breached these Terms. You may be required to return any prize you have received.
4.7. We reserve the right to reject entries that are unlawful, indecent, inflammatory, or otherwise harmful. We also have the right to suspend or cancel your account if necessary.
4.8. We accept no responsibility for late, lost, or misdirected entries due to technical issues, network congestion, or postal delays.
4.9. Only one Draw will be active for each competition at any given time.
4.10. The closing date for each Draw will be indicated by a countdown timer on the Website.
4.11. The prize for each Draw (“Prize”) will be displayed on our Website.
4.12. There will be one winner per Draw.
4.13. You must enter each Draw on your own behalf. Entries on behalf of others are not permitted.
5.1. Draw numbers will be selected using Google’s random number generator or another similar tool. The selected number will determine the winner of the Draw (“Winner”).
5.2. There will be one Winner per Draw unless otherwise stated on our Website.
5.3. The Draw will be conducted and streamed live via Facebook or another social media platform of our choosing.
5.4. The Winner will be notified as soon as possible via the email address provided when creating the account. It is your responsibility to ensure your contact details are correct and that our emails do not end up in your spam or junk folder.
5.5. If we are unable to contact the Winner within five days of the Draw (which we may extend at our discretion), or if the Winner does not respond, they will forfeit the Prize, and we will redraw the remaining entries as described above.
5.6. Before receiving the Prize, the Winner must provide two forms of valid identification (one must include a photo). If the Winner fails to provide acceptable identification, their entry will be void, and a new Winner will be selected.
5.7. Once we have successfully verified the Winner, we will arrange free delivery of the Prize to the address listed in your account (within Great Britain).
5.8. Cash Prizes will be transferred to the Winner within 30 days of the Draw.
5.9. For other Prizes, we will provide instructions on how to claim or book the Prize.
5.10. Some Prizes, including bespoke or custom-made items, are subject to availability.
5.11. The Winner is responsible for any additional costs related to claiming or using the Prize, except for those specifically included as part of the Prize.
5.12. We are not responsible for any damage or loss to a Prize caused by third parties. If a Prize is damaged or undelivered, we are not obligated to provide a replacement.
5.13. Winners are responsible for any taxes or other charges that may apply due to receiving a Prize. We recommend seeking financial advice in this regard.
5.14. Prizes may be subject to additional terms imposed by the supplier or associated parties.
5.15. In exceptional circumstances, we reserve the right to substitute the Prize with:
5.16. The Prize is awarded to the named Winner only and cannot be transferred or given to another person.
5.17. To obtain details of the Winner, email support@luckyduckcompetitions.co.uk, or check our Website for Winner information, which will be available for six months after the Draw.
5.18. Entrants who do not wish to have their details published on the Winner’s list should notify us before the closing date of the Draw.
5.19. All Winners may be required to participate in post-Draw publicity, which could include interviews, photos, or videos for press or social media platforms. Note that your social media profile picture may be displayed on our Website under the Winners section.
6.1. The personal information you provide when entering a Draw will be used by us and third-party service providers who assist with the administration of the Draw. We will handle your personal information in accordance with our Privacy Policy.
6.2. You should review our Privacy Policy before entering a Draw to ensure you are comfortable with how your personal information will be used.
6.3. By entering a Draw, you consent to the use of your surname, county, occupation, character, and likeness in any post-Draw publicity without compensation.
7.1. You will retain ownership of all intellectual property rights, including copyright, in any material you submit as part of your entry. However, by entering, you grant us a license to use your submission for any purposes connected to this promotion.
7.2. This license will last for the duration of the relevant intellectual property right and will allow us to:
7.3. You confirm that your entry:
7.4. If your entry contains photographs or video images of individuals, you must inform them of your intent to use the material for this promotion and obtain their consent.
7.5. We may request evidence of such consent, and we reserve the right to disqualify your entry if you are unable to provide this evidence or if we have doubts about its adequacy.
7.6. You will not be entitled to any fees for granting this license, and you cannot terminate it unless we agree to do so in writing.
Please read this section carefully, as it contains important legal information.
8.1. Entry fees for a Draw are non-refundable.
8.2. We accept no responsibility or liability for issues beyond our control, including (but not limited to) technical failures, malfunctions, internet accessibility, service disruptions, unauthorized intervention, computer viruses, fraud, or any factors that affect the fairness, integrity, or administration of the Draw. No compensation will be provided for any such occurrences.
8.3. We reserve the right, in our absolute discretion, to suspend, cancel, or terminate a Draw in exceptional circumstances. We may also disqualify any person who has caused or attempted to cause the Draw to be canceled, delayed, or suspended, either directly or indirectly.
8.4. We may modify these Terms or suspend, cancel, delay, or terminate a Draw at any time at our discretion. If we do so, we will not be liable to you, and no compensation will be offered.
8.5. Our decisions regarding any Draw are final.
8.6. We do not provide any guarantees regarding the quality, suitability, or fitness for purpose of any Prize. To the fullest extent permitted by law, all warranties, whether express or implied, are excluded.
8.7. To the fullest extent permitted by law, we will not be liable for any costs, expenses, damages, or other liabilities arising from any Draw, except where personal injury or death has been caused by our negligence.
8.8. Our total liability to any Winner shall be limited to the value of the Prize they have won.
8.9. For non-winners, our total liability is limited to the amount paid for entry into the Draw.
8.10. Except where required by law, we are not liable for:
8.11. Nothing in these Terms affects your statutory rights.
8.12. If any part of these Terms is found to be invalid, illegal, or unenforceable, that part shall be deemed deleted, but the remaining provisions will remain in full effect.
8.13. If you wish to contact us regarding this promotion or have a complaint, you can reach us at:
8.14. These Terms, and any dispute or claim arising from them, will be governed by the laws of England and Wales. The courts of the country where you reside will have exclusive jurisdiction to settle any disputes related to these Terms.
9.1. The following Terms outline how you may use our Website and its content.
9.2. Please read these Terms carefully before using our Website. By using it, you agree to be bound by these Terms. If you do not agree, you should stop using the Website immediately.
9.3. These Terms apply to all parts of the Website, including any content provided for free and any entertainment services.
10.1. The Website is intended for personal, non-commercial use only.
10.2. You are responsible for any costs or expenses incurred as a result of using the Website.
10.3. We do not guarantee that the Website is suitable for use outside Great Britain. If you choose to access the Website from another location, you do so at your own risk and must comply with local laws.
10.4. We strive to make the Website as accessible as possible. If you experience any issues, please contact us using the details at the top of the page.
10.5. By using the Website, you agree not to:
10.6. We may restrict your access to the Website if you violate these Terms or applicable laws.
11.1. To use certain features of the Website, you will need to register an account.
11.2. We reserve the right to refuse, suspend, or terminate any registration at our discretion.
11.3. You are responsible for maintaining the confidentiality of your password and other account details.
11.4. If we suspect a security breach or misuse of the Website, we may ask you to change your password or suspend your account.
12.1. We will take reasonable steps to:
12.2. If you believe content on the Website is inappropriate or infringes on intellectual property rights, please contact us immediately.
13.1. We and our licensors retain ownership of all intellectual property rights related to the Website and any content accessible from it, including text, images, video, and software.
13.2. All rights are reserved by us and our licensors. You are not granted any legal rights beyond those necessary to access and use the Website.
13.3. You agree not to bypass, remove, or modify any copyright, trademark, or security notices on the Website or its content.
13.4. The name “LuckyDuckCompetitions LTD” is our registered trademark. Any use of this trademark or others on the Website without our prior written consent is strictly prohibited.
14.1. While we take steps to secure the Website, we do not monitor or guarantee the confidentiality of any information you submit, except personal information covered by our Privacy Policy.
14.2. We may use any information submitted via the Website without restrictions, unless otherwise agreed.
15.1. We strive to keep the Website accurate, up-to-date, and free from errors, but we cannot guarantee this.
15.2. We may suspend or terminate the Website at any time without notice.
15.3. Content on the Website is for general information purposes only and should not be relied upon for advice. You should always use your own judgment when using the Website.
15.4. We cannot guarantee that the Website will always be available or uninterrupted.
The Website may include links to third-party websites or advertisements. These are provided for your convenience, and we do not endorse or take responsibility for third-party content.
We are not liable for any failure to comply with these Terms due to circumstances beyond our control, including strikes, natural disasters, or pandemics.
No third party has the right to enforce any of these Terms.
19.1. Changes to these Terms are only valid if made by us in writing.
19.2. We reserve the right to change these Terms at any time. Any updates will be posted on the Website, and your continued use of the Website signifies your acceptance of these changes.
20.1. We aim to resolve disputes quickly and efficiently. If you are unhappy with any aspect of our service, please contact us using the details above.
20.2. If we cannot resolve a dispute, you may choose to use Alternative Dispute Resolution (ADR), which is an out-of-court process for resolving disagreements.
20.3. If ADR is unsuccessful, you may still take legal action.
20.4. These Terms are governed by the laws of England and Wales, and any legal proceedings will take place in the courts of England and Wales.
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